### Shipping Policy
This Shipping Policy outlines how Polkadot (“the Site” or “we”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.
#### Contact Information
For any questions about our shipping policy, or to get more information on our privacy practices, please contact us by email at **[email protected]**, or by mail at:
**732 N Highland Ave, Los Angeles, CA 90038, United States**.
#### Collecting Personal Information
When you visit the Site, we collect details about your device, interactions, and any necessary information to process your purchase. If you contact us for customer support, we may also collect additional information.
In this Shipping Policy, “Personal Information” refers to identifiable data such as:
– **Device Information**: Used to load the Site properly for you and perform analytics. Data collected automatically includes browser version, IP address, and device interactions with the Site.
– **Order Information**: This includes your name, billing and shipping addresses, payment details, email, and phone number, necessary for fulfilling orders.
– **Customer Support Information**: Any data provided by you for support purposes.
#### Sharing Personal Information
We may share your information with service providers like Shopify to help fulfill orders and deliver products. Personal information may also be disclosed to comply with legal requirements or protect our rights.
#### Using Personal Information
We use your personal information to provide and ship products, process payments, and keep you informed of new offers.
#### Cookies
Cookies help optimize your browsing experience by remembering preferences and providing insights into how users engage with the website. We use functional, performance, advertising, and social media cookies to enhance your experience.
